At Arlington Animal Clinic, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 781-646-0758 for any other concerns you might have about your pet.
  • What are your COVID-19 Protocols?

    In response to Covid-19 we simply ask if you have Covid. If yes, then we make other arrangements for someone to bring your pet to the appointment and if not possible then you will be seen curbside.

  • What forms of payment do you accept?

    Payment is required at the time of service. In order to maximize our patient care and customer service, we do not bill. We accept all major credit cards (Mastercard, Visa, Discover, and American Express), debit cards, cash, and check.

    We understand that pet care can be expensive and that unexpected illness or injury can present a significant financial burden for pet owners. We are, therefore, happy to accept CareCredit, a specialized healthcare financing credit card. Clients can apply in the office or online.

    CareCredit offers:

    – Low Monthly Payments
    – Interest-Free for the First 6 Months
    – No Annual Fee
    – Approval Within Minutes

  • Do you accept pet insurance?

    Pet insurance is a great option to make caring for your pet affordable and ensure that they receive the care they need when they need it. With most pet insurance plans, you pay the veterinarian upfront and are reimbursed by your insurance provider after filing a claim. To compare pet insurance provider options, visit Pawlicy Advisor.

  • How do I refill my pet’s prescriptions?

    Please utilize our online portal to request a refill of your pet’s prescriptions by clicking here. Please be sure to order your pet’s medication refill 24 hours in advance. We are also happy to offer home delivery of your pet’s medication. You can order your pet’s medication directly through our online store. Alternatively, we can provide you with a written prescription that can be filled at the pharmacy of your choice.